Email Exchange FAIL

I was trying to contact this certain Travel Agency to inquire some details about our upcoming trip. I first sent an email inquiry but haven’t received an answer in 2 days. Since we can’t contact them via phone (cellphone, landline), can’t access their website and they don’t reply on FB inquiries, I decided to shoot out an email (again).

I've been trying to call your number countless times already since morning and I still haven't got through. Please give up a number where we can talk with any customer service or staff. We can't even check your website. Thanks........

Their reply was 

Kindly indicate your concern through mail. Thanks

And from here, I’ll just share our email exchange. GREEN (me). BLUE (agency).

Thanks for the very quick reply. We would like to inquire about the booking for our travel. We bought the 6900 deal from a deal. Does your booking starts June 23? Meaning we can only go to your office and book by June 23? We can't go earlier than the said date? And another thing, are you open on weekends? We're planning to drop by your office on a weekend to book. To add, can you provide us a sample itinerary on where to go in <place where we are going>? We have our own list but maybe you can give is some suggestions or something? Thanks a lot and hoping for a reply.

our office only open during weekdays.. yes mam june 23 is the starts of the booking..

Ok. Thanks so much. Are you open on Saturdays?

no mam .. we are open on weekdays ..

What schedule?

I almost fell out of my chair from their response.

monday to friday mam ..

When I finally got my laughter in control

No. The schedule. 8am to 5pm? 9am to 6pm? 8am to 3pm? 10am to 10 pm? Your office hours please.

a ok .. 8am- 8pm ..

Ok thanks. We'll just drop by :)

ok!

ROFL!!!